UPDATE: PNG graphic filter missing?

March 26, 200223 yr

Newbies

UPDATE: The PNG file type is now available in the "Insert Picture" dialog box. I can't explain it. Since installing FMP, I don't know what else I installed that may have made a difference. The only thing I can think of is that I recently updated my MS Office 2000 install to add Publisher and I installed all the graphic filters that were not previously installed. One of them may have been the PNG filter. ??

quote:

I have FMP5.5 for Windows installed on a Windows 2000 Pro machine and a Windows XP Pro machine. The Win2k machine can import PNG image files, the WinXP machine cannot.

On the WinXP machine "PNG files (*.png)" is not an option in "Files of Type" dropdown on the import dialog. If I force it (by entering "*.png" in the filename box) I get an error:

"<filename>" could not be imported. The requested filter could not be located or is installed incorrectly.

In the FMI Knowledge Base, there is a section on graphics filters but it mentions nothing about PNG and I see nothing in the FMP system folder that looks like a PNG filter (on either machine), yet the online help states that PNG is a supported format, and my Win2k machine can import PNGs with no problem (it lists the PNG file type in the import dialog).

My first assumption was a mis-install. So I uninstalled and reinstalled. Didn't help.

My second assumption was that FMP was using a system DLL for it's importing of PNGs. I scanned both machines for files with "png" in the name and found the same files on both machines.

Following along with that last assumption, my third assumption was that something was missing from the registry on the WinXP machine. I searched all keys/values/data that contained "png", on both machines, side by side, and they matched.

I'm all out of assumptions. Well, one more: I can open PNG files in MS Paint on the WinXP machine and see PNG thumbnails in Explorer, for whatever that's worth. So I assume that the OS is PNG-enabled.

Help! Please.

-Eric S

[ April 17, 2002, 09:36 AM: Message edited by: Eric Sopher ]