Problem Printing LInked Artwork

[jmslimick]

Hello there.

 

We currently use Supercontainer to link artwork proofs and other small jpeg images that pertain to a project back to our database that houses sales tickets and creative tickets for our graphic designers.

 

Production and Installation teams typically print the "work orders" and use the linked images to help assist in produciton or review details for install that may be shown on a art file.

 

With all of this being said, since Windows 7 has been migrating into our office we have found that users on thse machines are able to print all of the filemaker documents, but the artwork that appears in the preview on screen drops out on printing and the image box is empty on the printed sheets.

 

The work around is to open these images individually in Windows Photo Viewer and print them. The most unfortunate part is as new computers integrate in we have less and less XP machines running and being able to print directly from Filemaker.

 

We are currently running Filemaker Pro 10.0.3.303

 

We are ctively running, 360Works+SuperContainer-2_864

 

I had spoken with a rep in Atlanta a few months ago, we had disbaled the applet script in the database as a work around at that time, but owners here felt we were short changing the system since it did not scale the images to fit in the image box.

 

Any assistance you can provide would be appreciated.

 

Jason Slimick

407-830-8861 ext 218