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Claris Engage 2025 - March 25-26 Austin Texas ×

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  • Newbies
Posted

I have changed the protocol from "Files/" to "RawData/" and for some reason I can no longer authenticate. Even after a file restart. We are using credentials to pass and login to our server, and this worked fine when we are using "Files/" however, when changing this to "RawData/" this no longer works and is being rejected. 

 

Appreciate any insight/help if anyone has experienced the same.

  • Newbies
Posted

I want to correct my previous post. The authentication may be working, but the error message states "There is a problem with the SuperContainer base URL: The base URL is configured incorrectly and should point to Files Directory of your super container server." Why would I receive that if I just replaced the "Files/" with "RawData/"?

  • 3 weeks later...
Posted

Hey there,

I am going to assume a few things from your last post:

1. You're using the RawData protocol in the SCSetBaseUrl() Companion plugin function somewhere.

2. You've discovered that you need to use the RawData protocol instead of the usual Files/ for one reason or another in your solution.

Now, to quickly tackle these:

1. There's never a time you will need/should use the RawData/ protocol when setting the base URL. Put simply, replacing the RawData with Files/ in your plugin function call should remedy your error messages.

2. More often than not, the only places you'll have use of the RawData/ protocol are in web viewers... otherwise, it's better and cleaner to just stick to Files/ (I may be forgetting a place or two, but WV is most common).

I hope this helps clear things up.

Signed,

This topic is 4336 days old. Please don't post here. Open a new topic instead.

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