RemoteScripter on IWP hosted machine and local robot

[SolutionMakers]

Hello:

 

I have a client trying to use RemoteScripter to print a report to PDF for use on IWP. They are using a hosting service provider and need to have a local machine on their network (not the host) running the robot. I've had the hosting provider open ports on their server and install the plug-in as described. I can get the plug-in to register via IWP, however, after adding port forwarding on the local machine, I continue to get a "connection refused" error. Can you please asssit?

 

Thank you!