DocuBin and Citrix - error: java.lang.NullPointerException [SuperContainer]

[benwachtel]

We are in the process of testing DocuBin access via Citrix XenApp 6.

 

I'm running into a couple of issues and hoped someone might have some experience or insight, or perhaps just some tips on using DocuBin via Citrix. I have DocuBin set up as a published app and am accessing it via Citrix Online Plugin on a Mac running OS X 10.7. Also tested on a Mac running OS X 10.5.8.

 

Issue 1. When exporting a selection from DocuBin, I get the following error "java.lang.NullPointerException [superContainer]" when I try to save the selection to the root level of drive U:/, which is mapped to my local desktop. I do NOT get the error when I save to another folder on my desktop, e.g., U:/files/ .

 

I would like users to be able to save directly to drive U:/ -- their local desktop directory -- without having to create a new folder to save documents to.

 

Issue 2. When I try to upload a large file, the Citrix Online Plugin is quitting unexpectedly and when I log back in to the Citrix published app, it shows an error "insufficient data written [superContainer]. Perhaps the quitting unexpectedly is unrelated to the error -- i.e., the error is caused because the file transfer was interrupted because of the Citrix Online Plugin unexpectedly quitting.

 

Any help would be appreciated.

[Michael Gaslowitz]

Issue 1. When exporting a selection from DocuBin, I get the following error "java.lang.NullPointerException [superContainer]" when I try to save the selection to the root level of drive U:/, which is mapped to my local desktop. I do NOT get the error when I save to another folder on my desktop, e.g., U:/files/ .

 

 

It looks like the SuperContainer Companion Plugin doesn't return the path of any Windows drives (, or the Mac boot volume. I've filed a bug report for SuperContainer. 

 

 

Issue 2. When I try to upload a large file, the Citrix Online Plugin is quitting unexpectedly and when I log back in to the Citrix published app, it shows an error "insufficient data written [superContainer]. Perhaps the quitting unexpectedly is unrelated to the error -- i.e., the error is caused because the file transfer was interrupted because of the Citrix Online Plugin unexpectedly quitting.

 

I think the plugin crash is causing the error. Is the large file coming from the Mac? How large is large?