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Claris Engage 2025 - March 25-26 Austin Texas ×

Can't get Statements to print correctly


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I'm guessing that you are using a script to generate the report for all customers.

Make sure that you are printing using 'Records Being Browsed' to get all the statements to print in the body. The SubSummary total will be correct if the current found records are for that customer.

Hope this helps.

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I guess I did not make myself clear. I can print a found set with no problem. My Problem is when I look up all customers with an open invoice (Statement). The individual invoices in the body of the Statement do not print. Only one invoice prints in the body.

Harry

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Hi,

Still not 100% clear to me, but i guess you are trying to print the related records (the open invoice) from the customers (master records).

It's like printing the detaillines of orders (db detaillines will be the childs to the orders db).

Well if this is the case then yes when printing from the master you will see only one related record (the first) in your body ...

To solve this problem you have to print from the related (child) records, not from the master records. So your print layout must be there, put the info of invoices in the body there and it will work ...

You do like this:

* Find in the customer db the open invoices

* Via script you transfer control to the invoice (open ext. script ...)

* In this script you go to the correct layout and handle what's needed to print correct

* Return back to the org. script in the customer db, inform the user about finished print task

That's it smile.gif

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