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Guest Jack Shuler
Posted

On the iPad Accounts Data Entry Layout (L210). When you click on (Contacts In Same Account ) tab, there is a hidden button behind the arrow that is supposed to take you to Contacts Data Entry (L230). Instead it takes you to a WebDirect Layout (L530). The way you know your on the WebDirect Layout is that underneath the photo it says "Upload Photo".

The fix is to delete the button. It is hard to find. In Layout Mode click the arrow then go left almost to the line of the portal and click you should get it. If you see the portal is selected try again moving closer to the line, when you get it it will be a rectangle with the top line about the same position as the fields in the portal. Do not move the mouse and open the button setup and you can look at the command that takes you to (L530). Delete the button and all is well, it will then run the correct script.

I have found this on 4.2.5 and 4.5 the latest version. I have a screen shot but did not see how to add it here.

 

 

This topic is 3464 days old. Please don't post here. Open a new topic instead.

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