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San Diego, CA - April 12, 2016 - Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, is proud to announce the release of Vessel Service Solutions (VSS) version 2. This vertical solution was designed for the marine assistance industry and operates as a virtual command center to manage vessel assistance orders. VSS version 2 offers additional features and modules, a completely redesigned UI, and improved processes for users.  

 

What is VSS?

VSS was built with a “paperless and efficient” philosophy and allows users to fully digitalize the entire tow order process from beginning to end. As soon as distress calls are received, dispatchers have the ability to send mobile orders straight from the office to in-field captains. The captain receives the order on an iPad and, after assisting the boater, updates and submits the order to dispatch for final processing. VSS also allows invoices and items to be pushed directly to QuickBooks via the FM Books Connector. 

 

What's New? 

VSS version 1 provided companies with a customizable framework they could employ to achieve a paperless solution. Version 2 has been crafted with industry input and takes the entire tow order process to the next level by offering the user a truly comprehensive solution. Dispatch can send, receive, and submit orders for payment without printing a single document. Using FileMaker Go, captains can receive, update, and send orders from their iPads. They can even perform data entry while at sea without an internet connection. Version 2 has expanded functionality to allow users to maintain fuel logs, maintenance logs, maintenance schedules, time sheets, and pull various reports.

 

As with most FileMaker products, this solution allows for customization, including the ability to personalize all terms, disclaimers, notes and signature requirements, company information, tower ID, and company logo in the modules.  

 

"We're quite excited about the new and improved VSS, because this dynamic solution enables users to efficiently and digitally dispatch, track, and manage tow orders, eliminating the need for time-consuming paperwork, resulting in improved accuracy and turnaround time. We've had a lot of support from industry leaders, and we're pleased to be delivering something we think will continue to greatly help the boat towing industry" - Marc Larochelle, Chief Executive Officer, Productive Computing, Inc. 

 

For more information please visit www.vesselservicesolutions.com. Have additional questions? Contact [email protected] or 760-510-1200. 

 

FileMaker Pro Support and Plug-in Integration:

Do you have database enhancements you would like to have programmed?  Want help getting a plug-in professionally installed into your FileMaker solution?  We can help! The process is easy - complete our online Request For Quote form (RFQ) or call us directly at (760) 510-1200 and one of our certified developers can work with you on improving your solution today.

 

About Productive Computing, Inc.

Since 1996, Productive Computing, Inc. has been helping its customers become more efficient and profitable by implementing custom software solutions using FileMaker Pro. Utilizing FileMaker Pro as a rapid application development tool, their certified FileMaker developers can create custom applications that a business can run on their Windows or Macintosh desktop computers, in a web browser, on an iPad or iPhone or shared simultaneously on all of these platforms.

 

Productive Computing, Inc. also produces several off-the-shelf productivity solutions such as Core4 CRM, Music Director Pro, and Vessel Service Solutions, as well as a suite of FileMaker Pro plug-ins that allow FileMaker Pro to integrate with third party applications including Outlook, QuickBooks, Apple's Address Book and Calendar, PDF forms, digital signatures, and biometric fingerprint scanners.

 

In addition to building custom and off-the-shelf FileMaker Pro solutions and plug-ins, Productive Computing, Inc. is a full service FileMaker Pro hosting company. FileMaker hosting services allow customers to host their own FileMaker Pro solutions on Productive Computing servers in the cloud instead of purchasing and supporting the necessary server infrastructure themselves. These same servers also provide the infrastructure for customers who would prefer to subscribe to Productive Computing's Core4 CRM and Vessel Service Solutions products under a SaaS (Software as a Service) pricing model.

 

Productive Computing, Inc. is one of only a few companies in the United States to have earned the highly respected platinum level membership within the FileMaker Business Alliance and recently won the exclusive FileMaker Business Alliance "Partner of the Year" award.

 

 

Productive Computing, Inc.
950 Boardwalk, Suite 205
San Marcos, CA 92078

www.ProductiveComputing.com
[email protected]
(760) 510-1200

 

Press Contacts:
Productive Computing, Inc.
Keith Larochelle
(760) 510-1200

 

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