After much toil we finally were able to program CMD+1 prefix and CMD+2 suffix into the reader. And then we adjusted the intercharater delay time, feeling that 15ms was sufficient. Mind you all the development was done on a Powerbook G4. Outcome was brilliant, on Mac.
Then, we hooked the reader up to a PC. And we changed the prefix and suffix to PC Keyboard equivalents. That was all we changed! Now when we scan our EAN 13 add/on 5 barcodes and the reader's output is very inconsistent. Sometimes it misses the leading 978, sometimes it only scans starting from the middle, etc...
Help! Unfortunately this is a solution that must be deployed on PCs.
Anyone using the PHOENIX II USB barcode reader?
Thanks in advance,
Jeremy Mandle
Director of Technology
Common Ground Distributors, Inc.
jmandle@comground.com