Dianapat

Problem resolved! In case anyone else experiences this: We connect to most of our printers through a print server, and when adding one to our individual printer folders, we just navigate to that print server, select the network printer by name and we're good to go. The confusing thing was that all my other applications had no problem printing - just the upgraded FileMaker. What we finally did was add the printer to my system by its IP address. This gave me the option of having the driver installed (or rewritten to) directly on my computer. Now FileMaker prints perfectly to the ImageRunner whether I use the original "printer" or the one I set using the IP address. I still don't understand why it worked - can a driver be partially corrupted? No idea. It will have to remain one of those computer mysteries - at least to me!

This is an odd one. I have been creating FM files since it was plain FileMaker, so am not a newbie. I recently posted a problem I had where FileMaker would not print correctly to an HP Business InkJet 2200, although none of my other apps had this problem. I was able to print to a Canon ImageRunner 5020 laser printer. Both of these printers are on our hospital's network. Still unable to resolve the original problem, I upgraded to FM Pro 7 last week. Without doing any tweaking of print setups, FileMaker now prints perfectly to the BI 2200; but guess what? Now FM won't print correctly to the Canon laser printer! I tested this on an FM Pro template in addition to files I've created. I noticed that numbers print correctly. However, text fields (including field labels)print gibberish characters. For example, PO becomes 32, Vendor becomes 9HQGRU. I am using mostly common fonts, such as Ariel. As far as printer settings go, I am very limited in what I can change as they are used over the network by a great many other applications and users. I am at a loss as to what to do. Can anyone help?

I have access to a networked laser printer (Canon ImageRunner) and also a networked HP Business InkJet 2200. My FMP layouts and reports print perfectly to the laser printer, but when I try printing to the Business Inkjet the output is missing a lot. For example, a simple list of records with a header will print as just the final record - no header and no other records. It prints perfectly to the laser printer. Note that in Preview mode it also shows only the final record. I have been creating Filemaker layouts since it was only called "FileMaker", so I am aware of how to place fields and objects so they print correctly. Can anyone help with this? I know I may feel like an idiot if it's a really easy fix, but right now I am stymied. Thanks!