Hi,
I'm currently experiencing issues performing a migration. Our client is currently running server 5.5 and we are looking to migrate them to version 9.
The databases that our client is using were developed by a person who is no longer with the company and can't be contacted. I was able to convert the databases to the version 9 format, but we are experiencing problems when the users logon. It appears as though when some users logon they are loading under a different user profile.
I've been in touch with tech support at FileMaker and they have advised to go under File --> Manage --> Accounts & Priveledges to strip passwords out. However, when I'm logged on as the admininstrator, this option is greyed out.
I've looked into exporting the data into another format as well, but it is just giving me raw data with no formatting at all. I can't re-enter items as the client currently has approximately 24,000 records in their database.
I'm fairly new to the FileMaker system and I thank anyone who can offer advise during our transition phase. If you'd like more info to help with with a solution, please let me know.
Thanks