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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

We are currently running FM 12 with Super Container that was installed on 03/06/2014. I understand that we would need to upgrade, but will it wipe out what is there? I am the IT person for our company and when our FM programmer died, I took over with FM. I know that I might sound stupid, but I want to make sure that we won't lose any data. Will the Super Container be easy to upgrade for a very rusty FM caretaker?

Also, sorry I have not found out where to get the version number of the SC.

Posted

SuperContainer data is stored in a directory on the server - you can make sure you backup your HD so you have copies of all the original files. The default locations for the file storage is http://docs.360works.com/index.php/SuperContainer#File_Storage

you can get the version number of SC by going to:  

http://domain_or_ip.com/SuperContainer  

Upgrading to a new version will update the server tomcat files and resources needed to serve images it will not delete folders where files are stored.

This topic is 2710 days old. Please don't post here. Open a new topic instead.

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