Error communicating with Acroplugin: Descriptor not found. (Mac)

[PCIPal]

If you receive this error when using PDF Manipulator DC, you will need to install the Acrobat plug-in. Please follow these steps:

1) Close Acrobat and FileMaker
2) In Finder, navigate to Go > Go To Folder... and type in "~Library/Application Support/Adobe/Acrobat/DC/Plug-ins
3) Copy and Paste the Acrobat plug-in “PDFManipulatorDCAcrobatPlugin.acroplugin” (which can be found in the “Extras” folder in the Installer) into the Plug-ins folder

If you're using an older version of the PDF Manipulator:

1) Close Acrobat and FileMaker
2) Navigate to Applications > Adobe Acrobat DC, right click on Adobe Acrobat and select “Show Package Contents”
3) A new Window will pop up. Navigate to Contents > Plug-ins
4) Copy and Paste the Acrobat plug-in “PDFManipulatorDCAcrobatPlugin.acroplugin” (which can be found in the “Extras” folder in the Installer) into the Contents > Plug-ins folder from step 3 above

 

[adgilcan]

Hi

I am still getting this error, even though the plugin is in the correct place (newer version).

It was working and now it has stopped.

[PCIPal]

Hi adgilcan, 

Can you post some screenshots on where you have placed the Acrobat plug-in? 

Sincerely, Carson