external data source file issue in filemaker 16

[Genelia]

This issue happened just after upgrade filemaker version from 14 to 16

 

Let me explain the problem in simpler way.

 

We have three databases – A (20 files),  B(15 files) and C (10 files)

 

 

DB A is shared files with DB B and also DB B is shared files with DB A, same as between DB B and DB C.

Case 1: When we are trying to open DB A, its connecting with DB A server (asking with pop-up message “Connect”). This is OK. But in the database, there are couple of layout with fields from DB B (like valuelists, portals attached with field). Then in this case, we are unable to see/get the values in those fields where it has dependencies on DB B.

 

Case 2: We used a script step as Open File<XX>, where XX is an external from DB B and it is added into the External Data Source of DB A. But we are unable to open file with the Error code: 802.

 

Important points:

1.       This week, we migrated to FileMaker v16 from FileMaker v14. Everything was working with FileMaker v14. The cases mentioned above is happening FileMaker v16 only.

2.       If we create an additional script with an Open File(script step), and run it separately after opening the DB A, the files are opening.

 

Appreciate your very quick response!!!

[Lee Smith]

Hello Genelia,,

1 hour ago, Genelia said:

DB A is shared files with DB B and also DB B is shared files with DB A, same as between DB B and DB C.

Huh

Please do not use Generic names for things. The real name can help us follow your schema better and speedup the process.

I'm not a expert in Server, but could this have anything to do with the changes in the Security settings?