A Dropdown field that can't be entered.

[Ron Hoagland]

Hello!

I have come across a very unique situation. We are hosting a multi-user solution with about 50 concurrent users on FMS16 with all clients using FMP16; everything is updated and patched. I have one client that is having issues with drop-down fields on 2 different layouts, each different fields.  

The user can not click into one of the drop-down fields on either layout to make any changes to that field but can edit any other field or dropdown on the layout.  Everything else on the layout works fine just the one drop-down field.  The user had a Full Access account so security shouldn't be an issue. No other user of the system is having any issues with these fields or system.  

We have done the usual of reboot the system to turning FMP off on the client.  We have also deleted FMP from the system and reloaded it.  The user can login from another computer and everything works fine.  The client computer is one of the newer MacBook Pro with the Touchbar, not sure if that makes any difference.

 

Thank you in advance for any help

Ron Hoagland

Diamond Assets DBA.