Scribe Plugin Crash on FMSV 17 (Windows Server)

[Christian Chojnacki]

Hello, there,
I'm trying to get the Scribe plugin running on my Filemaker Server 17.

But I always get the error message:
Error 474 Plugin could not be loaded: 360Works_Scribe.fmx64
and
Error 701 The FileMaker Script Engine process was terminated abnormally.

I tried Scribe 3.08 and Beta Scribe-3.08009 but both don't work.

The server runs on a Windows Server 2008 R2 Standard
JRE 1.8.0_171 (32 & 64 bit) & JRE 1.8.0_171 (32 bit) is installed.
The permissions are enabled to full access for "Everyone".
 
Server restart, reassign permissions and restart services did not help.

Does anyone have any idea why? I can send other log files if needed.

Thank you and greetings
Christian

360Plugins_ServerScripting64.log

[ryan360Works]

Hi Christian,

Scribe 3 will not utilize the Java that is installed on the system. Rather upon first initialization it will download a sandboxed JRE that only runs when the plugin is enabled. I suspect that the issue is that that JRE is not downloading completely. Please follow the instructions here to manually install the JRE and then restart the FMSE by opening CMD and typing the command fmsadmin restart fmse -y . If the plugin will still not initialize it may be that the latest version of Scribe is conflicting with the Scribbler that you have installed. Scribbler is all GUI based operations which are not server safe so there is really no reason to have it installed in FMS. I recommend removing it and seeing if that resolves the issue with Scribe. If you still having an issue after that, we will need to see the temp logs. Please follow the instruction in the section labeled Temp Logs in the link above.

[Christian Chojnacki]

Hi Ryan,
Thank you for the quick answer.
Unfortunately the plugin still does not start.
Therefore attached as desired the log file.

Thank you and greetings

360Works_5ADC.log

[ryan360Works]

Hi Christian,

Thank you for sending those logs. There is an error in them so I will talk to our framework developer about it and update this thread as soon as I have more information. 

[ryan360Works]

Hi Christian,

Can you please download and install this beta build of the plugin? If it does not resolve the issue, please send the temp logs again.

[Christian Chojnacki]

Hi Ryan,

thank you so much for your quick response and help.
I have tested the new version this week and it works again.
Thank you, guys.

Greetings
Christian