Scribe issues writing to Excel after file edited

[mike13]

We have a customer who uses Scribe. FM 15.  Plugin version 3.08

  They have a file that is saved in a container and it is working fine.  They export the excel file from the container, open it in Excel and make changes and then save it again.

They upload that file to the container and Scribe goes through the process as if it is writing the data to the file but when you open the file after it is saved to the desktop, the file is empty.

But if you perform a CTRL ALT F9 in Excel the data shows up.

Has anyone else seen this issue?

 

Thanks,

Mike Ahern