BMP images not previewing in thubnail

[SigmaMkt]

Just switched servers and loaded SuperContainer Server v. 2.9512 to the new server.  And now for some reason, the thumbnail preview only shows the bmp icon for the file and not a preview of the image.  The web viewer shows the image just fine.  Any ideas?????

[ryan360Works]

Hi SigmaMkt,

I'm a bit confused here. You mentioned that the thumbnail preview isn't working but that you can see the image in the web viewer? Where exactly are you seeing the issue? In a browser? Do your web viewers use the RawData URL? i.e. HOSTNAME/SuperContainer/RawData/Some/path/to/a/file. If they do not use RawData in the URL but rather use Files i.e. HOSTNAME/SuperContainer/Files/Some/path/to/a/file then SuperContainer will generate a thumbnail preview of the file. Did you change the operating system that SuperContainer runs on? Is the operating system Mac or Windows?