Server sync issue - errorcode 3

[Gobi]

hi

i tired to sync between two servers.

 

It works fine at the starting after some time it got an error "com.prosc.sync.AbortException: 3"

 

Please help me how to get out of this.

 

Thanks

[ryan360Works]

Hi Gobi,

We will need to see your MirrorSync logs in order to trouble shoot. It is probably better if you go ahead and submit a bug report to our support system as this will automatically send the logs. Please reproduce the error you are getting and then send the bug report. To send a bug report, go to the MirrorSync page in a browser and then click the link that says "Send problem report and log files". Fill out the form and click send.

[Gobi]

Thanks for the reply.

I tried sync now once again but i am getting the below error for more than 3 to 5 times.

"com.prosc.sync.AbortException: The FileMaker JDBC write connection closed unexpectedly while the sync was running. Database: FileMakerServerDatabase{fmVersion=18, jdbc read Connection=com.filemaker.jdbc3.J3Connection@1ad660bd, serverInfo=FileMakerServerInfo{fmVersion=18} com.prosc.mirror.config.server.FileMakerServerInfo@82345f6} FileMakerDatabase{databaseId='2'} com.prosc.mirror.config.server.http.FileMakerServerDatabase@274fe256"

Please let me know if this can only be sort by the log file.

 

Thanks

[ryan360Works]

This error sometimes indicates an issue with the JDBC listener on FileMaker Server. You can try restarting it via terminal/powershell on the server with command:

Quote

fmsadmin restart xdbc -y

After restarting the JDBC listener, try running the sync again. If that does not resolve your issue, please submit a bug report.

[Gobi]

i m getting the below errors now.

1. com.prosc.sync.AbortException: SQL command to get total record count from table 'Storage' failed. Error message: Error preparing statement for SQL: SELECT COUNT(*) FROM "Storage"
[FileMaker][FileMaker JDBC] Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe (Write failed) / SQL command: SELECT COUNT(*) FROM "Storage"

2. java.lang.OutOfMemoryError: Java heap space

3.could not get list of configuration from server: java.io.EOFException

 

please help to resolve

Edited September 10, 2019 by Gobi