Updating FM6 to FM9 -- doesn't like password

[jrethorst]

I tried to update two databases from version 6 to 9 -- FM 9 read the files and then asked me for a password. I entered the password I had used, and a dialog said "The account and password you entered cannot be used to access this file." I was sure I had used the correct, case-sensitive password. I duplicated the files and opened them in v. 6, and deleted the passwords. Tried to open those in 9 and got the same message. Another post in this forum on the same issue said that since 6 did not require account names, you needed to enter the password in both the account name and password text entry fields. Tried that, nope. I opened all four files in 6 to confirm that the originals had the password (which is "edit") and the two copies had no passwords. I can't think of what else to try. Thank you for your help!

John R.

[Ocean West]

The password became the account name leave the password blank. 

[jrethorst]

I tried leaving the account name where it was, and leaving the password box blank. Also tried putting the password into the account name box. No joy. Same dialog.

[Ocean West]

Accounts are not case sensitive / passwords are 

https://support.claris.com/s/article/Determining-account-name-and-password-on-converted-FileMaker-files-1503692801207?language=en_US

• leaving the Account Name empty and entering the previously used Password.

my bad had it backwards 

[jrethorst]

WORKED! Sir, you are a gentleman and a scholar. Also an expert.

Thank you,

John R.