I tried to update two databases from version 6 to 9 -- FM 9 read the files and then asked me for a password. I entered the password I had used, and a dialog said "The account and password you entered cannot be used to access this file." I was sure I had used the correct, case-sensitive password. I duplicated the files and opened them in v. 6, and deleted the passwords. Tried to open those in 9 and got the same message. Another post in this forum on the same issue said that since 6 did not require account names, you needed to enter the password in both the account name and password text entry fields. Tried that, nope. I opened all four files in 6 to confirm that the originals had the password (which is "edit") and the two copies had no passwords. I can't think of what else to try. Thank you for your help!

John R.

The password became the account name leave the password blank. 

I tried leaving the account name where it was, and leaving the password box blank. Also tried putting the password into the account name box. No joy. Same dialog.

Accounts are not case sensitive / passwords are 

https://support.claris.com/s/article/Determining-account-name-and-password-on-converted-FileMaker-files-1503692801207?language=en_US

• leaving the Account Name empty and entering the previously used Password.

my bad had it backwards 

WORKED! Sir, you are a gentleman and a scholar. Also an expert.

Thank you,

John R.