Hi, I got this error while reading emails from a POP gmail account. Solved it by importing the emails using a different plugin. Worked for 1 day and then the error retuned.

Is there a remedy to fix this permanently ?

 

Best,

Ruben

Hi Ruben,

When working with very large files or amounts of data, the plugin may run out of memory. Follow this link http://docs.360works.com/index.php/Heapspace_Out_of_Memory_Error for more information on headspace errors and steps to take to increase it. By default, 360Works plugins use 256 MB headspace for the JVM to run the code. I would recommend trying to increase to 512MB first and seeing if that solves the issue and if more memory is needed increasing it to 1024 MB.

If the problem persists, please send an email to [email protected] along with your log files so that we can assist you further. More information and assistance on where to find logs and how to report them can be found here.

Regards,

Conner360Works