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Barcode reader Help!


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Honeywell 1400g Barcode reader.  Basically I am trying to read an EAN 13 barcode, I need the reader to read it, drop the last check digit and put in a carrage return.  This used to be a simple matter of scanning three barcodes on my old readers but now I just can't make it happen.  Does anyone have any experience of these units.  The people that sold them to me offer no help and the Honeywell site is useless except for the PDF 216 pages that I am trying to get help from.

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