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Blank PDFs and Font Substitutions

eljefejb
in FileMaker Server 2024

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Migrated a file to FMS 21.1.1.40 yesterday, and one of our users alerted me that printing in WebDirect was only generating a blank page without text.  I found that this is because the layout uses Helvetica font, which is not installed by Ubuntu (server is on 22.04LTS).  It looks like the server should have a substitute: 

$ fc-match Helvetica
NimbusSans-Regular.otf: "Nimbus Sans" "Regular"

Is it FileMaker Server that isn't doing something right, maybe?

  • Author

I am also seeing that field borders won't appear in the generated PDF.  Lines and boxes drawn as separate objects will, but not field borders.  Anyone else seeing the same?

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https://fmforums.com/topic/110753-blank-pdfs-and-font-substitutions/
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