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Wont print from particular DB will from others.

Featured Replies

  • Newbies

I am running Mac OS X.2.4 and Filemaker Pro 6.3 and trying to print to a LaserWriter Select 360 over a 100mb network.

I have a strange problem where when I try to print from a particular DB "Tracker" the print job seems to get prepared and forwarded to the Print Centre but the Print Centre doesnt recieve it.

I can print from all other application without problems. I can also (which is why I'm confused) print from any other FM DB.

I have completely removed FM and reinstalled, being sure to remove; com.filemaker.filemakerpro.plist and

FileMaker Pro 6.0 Prefs before reinstalling.

To make it even more weird all other 7 users of this DB ARE able to print from it without issue.

The problem started about 4 days ago. I have racked my brain to think of anything I may have changed on this system. The only thing I can think of is that I installed a new font about this time.

HELP!!

confused.gif

Freuds_cat

  • Author
  • Newbies

Error message comes up saying: "Sorry, Filemaker is unable to continue printing. (Error -9705)"

This can happen if you have a bad font. Since you say that you installed a new font around the time that this started happening, I suggest you delete the new font, or change the fonts you are using in the filemaker print layout and see if the problem goes away.

  • Author
  • Newbies

Thx Ron, the answer to your PS question is of course "Hell" AKA Iraq.

SUCCESS!! I tracked this problem down to a font called

"Helvetica Neue 3 A"

This was installed with a set of 9 fonts called "Helvetica Neue".

It was only 3A that caused a problem.

The reason it was only causing the print error when using one particular DB and not any others is because at one stage I must have Copied and Pasted some text which was created using this font into a field in that DB. Weird stuff. I could understand if I had chosen the font while building the layout and formating a field but seems bizzare that it was caused by entering data.

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