HELP

We run and NT network, 4 PC's and a Mac. A mix of 95, 2000 and XP operating systems on the PC's. Standard MS Office business software and Filemaker Pro 5.03 with Filemaker server 5.01.

We are experiencing a problem with Filemaker, when switching between windows, delays of up to 30 seconds before the filemaker window becomes active e.g. Filemaker to Outlook back to Filemaker. When experiencing this problem we have a mixture of hourglass, pointer and the network arrow thingy appear while it reconnects to the network. The CPU usage graph sits at 100% during this operation.

This problem has been slowly degenerating over a period of time (our super tech support guy has scratched a hole in his head looking at the problem, I

Try deleting Temp files.

Is that on all machines? Then FM server and/or network have big problem.

Has the FM server 2 NIC cards?

Hi Anatoli,

Thanks for you suggestions. The problem exists on all of the PC's not the Macintosh.

I have check about the network cards - there is only one NIC card installed. Would a second card make a difference? I have also check that the network cards on the PC's and server are working correctly as well, they are.

With regard to the temp files, where and what am I looking for here?

Any further suggestions?

Regards

Michael

I had BIG problems with 2 NIC cards on FM sever machine.

Temp files are in TMP and TEMP directories. Maybe also in user profile.

I guess there is something fishy with TCP/IP. IMHO FM must refresh server, before switching to background.

Try single workstation connected to FM server directly with crossed cable.

HTH

You mentioned that the processor graph is at 100% when this happens. Next time it happens on Win 2000 or XP go into task manager, click the processor tab, and see which process is consuming the CPU cycles.

Did anything change on the PCs prior to this behavior?