I have FM Server on Win NT. One of my users calls me to tell me that she had a power outage and all of the data she entered in one field (2 hours of work) is now gone. I checked through my modification log and there is o record of this user modifying the record of which she speaks. How could this happen?

I had her eneter some data in the same record, same field and I could see it immediately and the modification log reflected this appropriately. Could how often I'm flushing the cache effect this? I thought that would only make a difference if my Server crashed, not a client.

All users use opener file to open database from host.

Let me know what you guys think.

-Courtney

Where was the power outage? On her machine? If she didn't exit the edit mode, the data doesn't exist on FM server, they are just on her machine. IAW -- she didn't "save" the data for 2 hours.

Exit from field will insure, that data are passed to FM server.

After the data is sent to FM server, the data sits just in server RAM waiting to be flushed to disk.

HTH

Yes, the power outage was on her machine. I think you figured out for me. She hadn't yet exited the field, the record or browse mode, so it wouldn't have been sent yet to Server. Any good suggestions to lessen the chances of something like occuring again in the future?

Thanks, as always, to Anatoli-

Courtney

1. UPS

2. Splitting the entry work between more fields

3. User Training. Saving work in 5-10 minutes interval wouldn't take that much time. If it is in another applications (Ctrl-S) or pressing the right Enter key in FM, users should learn such basics.