Cross-platform image problem

[leahbrooks]

The user inserts a reference to a .jpg image file into a container on the pc platform. The "store compatible graphics" check box is checked. However, when another user opens it on a Mac, the image is not visable. Also, a OPEN URL script step will not open the file, although a correct file:// url has been pasted into the file path text field.

Both viewing & opening works fine for other PC users.

Any suggestions? thanks!!

[jfmcel]

Is the server volume available to the mac user? Are you sure the path appears the same for mac and windows users?

[leahbrooks]

Yes, the server is accessible by both the mac & windows users.

[jfmcel]

Although I've not seen an answer to your question, there is a thread on this subject at blueworld...

http://www.ListSearch.com/fmprotalk.lasso?tab1=search&tab2=weekposts&-token.uid=133162&detail=true&skip=11&-session=listsearch_fmprotalk:11EA6FF5D73C44C18E92D0BEDEE1A3D4

[leahbrooks]

hmm, this link doesn't pull any records - what keyword can I use at Blueworld?

thanks

[jfmcel]

It is a pretty active thread called, "Tracking Multi-Media"

Check the post by Daniel Farnan...