Printer setup error in a particular WinXP profile

[BigBen]

Hello everyone,

I was wondering if any one of you had ever seen this problem:

Sometimes, when I work on my WinXP Home laptop and I'm not connected to a network (and so to a physical printer), FileMaker tells me I cannot change the printer setup (which I need to do sometimes when working in different layout sizes and orientations) and that I need to configure an active printer in Control Panel (even though I have several printers installed and one of them is selected as the default).

I mentioned this to one of my coleagues, and he suggested it might be something wrong in my XP user profile. Sure enough, I created a new user with admin privileges and the problem does not come up when I switch to this new profile, but it stays the same in the old one.

Also, when I shut down my laptop completely, plug it to the network and start it up again, the problem will go away temporarily, but as soon as I put the notebook to sleep and carry it with me on the road, alas, the problem shows its ugly face again.

Does anyone have any clues about this issue? I know it sounds more like a Windows problem, but it only relates to FileMaker in my case. I'm thinking maybe a registry key tweak?

Thanks in advance,

Ben

[Will]

Ben -

You could try deleting the filemaker pro fonts.fmf file in your user profile - in Windows 2000/FileMaker Pro 5 (and probably XP) it is found at C:Documents and SettingsUSERNAMEApplication DataFileMakerFileMaker Pro5.0

The file will be recreated when you start filemaker.

Will

[BigBen]

Thanks for responding Will. I tried your idea, and still no go .

Still on the lookout for an answer,

Ben