Printing crashes the Application

[David Stafford]

This is weird. There are a few files that will crash upon my sending them to my Brother HL-1440 or even clicking the "Save as PDF" button with that printer selected. The files that I've discovered do this are FileMaker Pro 5.5, (iTunes had the same problem until a tech support guy had me toss out the pref file -- I tried that with FileMaker, too, but that has not solved the problem). The three or so FMP files that exhibit this behavior have been fine for years. So I cleaned the files (using a three step clone/export/import process one of their support staff prescribed once), but that did nothing to alleviate this problem.

Then I discovered I can print the same files on my other printer, or save them as PDFs (with the other printer selected), and print the PDFs from the Brother. So that is my workaround.

I suspect the Brother, even after I updated and later reinstalled the driver, but I have tried a lot of running Fixamac's Printer Setup Repair and Cocktail, and the files (or now their copies, since I wanted to stop risking corruption and made copies of the affected files to test with) still crash the app.

The FM5 files that are having the problem are not the biggest ones in my database, and there is no problem with most of my FMP files.

The crash log is at http://homepage.mac.com/staffordavid/CrashReport.rtf , in case anyone is interested.

David

[Wim Decorte]

The latest drivers are not always the best. See if you can try with older versions of the drivers and let us know if you get anywhere.