Unable to copy solution from Server

[jvoldal]

I developed a solution and then turned it over to my IT guy to serve it over our network (I am not a "computer guy"). Our IT guy hasn't worked with FM before, but we seem to have gotten it up there and it seems to be working as is should. However, I am unable to copy the solution. I had hoped to be able to copy it locally so I could take it home with me, make my modifications, and then overwrite the version residing on the server. There is no "save a copy as" function available on the menu and if I try and drag the files to my desktop I get the following:

Error Copying File or Folder.

Cannot copy Filename: The process cannot access the file because another process has locked a portion of the file.

Any thoughts? Also, IT guy says that the solution is hanging up his backup utility.

Thanks for any help,

john

[transpower]

It's best to run FileMaker Server on a separate computer. FM Server has its own backup options. Never backup a live, hosted database; only backup the file after closing. You could then backup or copy that file to your computer; make changes; then copy it back to the server database folder; then open.