Hello:

I have a user who is experiencing the following symptom. Whenever the user launches FileMaker Pro V5.5.1, The application hangs at TCP/IP Successfully Loaded. Also the CPU spikes to 100% with System Idle Process hogging a large chunk of it. FileMaker Pro eventually opens up after several minutes of waiting. So far, I have disabled her roaming profile & disabled the Symantec Corporate AntiVirus client. I have also uninstalled & reinstalled the software. The problem still persists. Any help would be appreciated.

Thanks

Hello Maximus0375,

One of my users has the exact same problem that you described. The user is running Windows 2000 Pro and FileMaker Pro 5. This problem started yesterday. I have uninstalled/reinstalled FM Pro and I still have the same problem. Have you solved your problem yet?

Thank you,

Grumpy

I disabled Symantec Corporate Antivirus and the FM Pro opened up just fine. When it's enabled, that's when it hangs. I can't have the antivirus program disabled so the problem still persists.

I a going to guess that it is either a corrupt DLL that is loading when FMP loads, corrupt IP Stack, or corrupt printer driver. I have also seen similar symptoms where a harddrive had bad sectors that just happened to corrupt (missing pieces) drivers - the harddrive had to be replaced about a month later.

I don't think it is the antivirus software that is causing the problem.