TCP/IP Successfully Loaded hangs!

[Maximus0375]

Hello:

I have a user who is experiencing the following symptom. Whenever the user launches FileMaker Pro V5.5.1, The application hangs at TCP/IP Successfully Loaded. Also the CPU spikes to 100% with System Idle Process hogging a large chunk of it. FileMaker Pro eventually opens up after several minutes of waiting. So far, I have disabled her roaming profile & disabled the Symantec Corporate AntiVirus client. I have also uninstalled & reinstalled the software. The problem still persists. Any help would be appreciated.

Thanks

[Grumpy]

Hello Maximus0375,

One of my users has the exact same problem that you described. The user is running Windows 2000 Pro and FileMaker Pro 5. This problem started yesterday. I have uninstalled/reinstalled FM Pro and I still have the same problem. Have you solved your problem yet?

Thank you,

Grumpy

[Grumpy]

I disabled Symantec Corporate Antivirus and the FM Pro opened up just fine. When it's enabled, that's when it hangs. I can't have the antivirus program disabled so the problem still persists.

[DykstrL]

I a going to guess that it is either a corrupt DLL that is loading when FMP loads, corrupt IP Stack, or corrupt printer driver. I have also seen similar symptoms where a harddrive had bad sectors that just happened to corrupt (missing pieces) drivers - the harddrive had to be replaced about a month later.

I don't think it is the antivirus software that is causing the problem.