Printing Issues in FM6

[Tokyo_User]

Dear FileMaker Forum Members,

I am quite new to FileMaker. We recently upgraded a W2K PC installed with FileMaker v6 to WinXP. After the upgrade, the user complained that the printing from FM has become very slow. On investigation, it was found that the printjob in w2k pc is generated in txt format and the size of the print job is only a few kbytes. However, while printing the same document on a winxp PC, the print job is in bmp format and the size of the file goes to Mbytes. Is there any setting in FM which I need to change to generate the print job in txt format? Please advice. Your support is appreciated.

Regards,

Harish

[DykstrL]

I'm guessing that this is an HP printer. FileMaker is not doing this - it is the printer driver. If it is an HP printer, change the graphics mode in the printer setup to HPGL. If it is already set to that, change it to Raster. Also check to make sure that the printer setup shows the correct physical memory of the printer.

[Tokyo_User]

Thanks Buddy, I changed the Printer Driver settings as per your advise and it the speed has improved. This works for the customer. Thanks a lot for your help.

Regards,