Static IP Address

[WMJOBSPINFM]

Hi everyone. One dumb question.

Running Windows 2000 Advanced Server and Filemaker 7 Advanced Server.

FM Docs recommend using a static IP address for your server. My hardware firewall assigns DHCP. I reserved an IP for my server in the firewall. I assigned that number to my properties in my network setup on the server. My external IP address is 68.166.225.202. The internal ip address is 192.168.0.7, which is the number that is in my network properties of the computer.

For some reason I cannot connect to FM Server Advanced outside of my office network.

Is the problem related to Microsoft IIS, FM Server Advanced Web Publishing Engine, or because I have the wrong IP address entered into the server.

Thanks!

[Vaughan]

Most probably there is a router between the subnets that is blocking the FMS network packets.

[Echo33029]

There are a number of possible reasons. Here are a couple things to check.

1. In setting up the static address on your server, did you also set the default gateway as the firewall router's local address, i.e. its 192.168.0.X local port. If not then the server does not know how to communicate with the outside world.

2. It seems that you are not using a VPN tunnel to connect to the server. In that case have you mapped the appropriate FMS7 tcp/udp ports on the firewall to the server's IP address. You will need to do that otherwise the firewall will just drop all packets it does not know where to route. Remember the router is most probably set up to do NAT translation.

Check these two and hopefully that will resolve it.

[WMJOBSPINFM]

There are a number of possible reasons. Here are a couple things to check.

1. In setting up the static address on your server, did you also set the default gateway as the firewall router's local address, i.e. its 192.168.0.X local port. If not then the server does not know how to communicate with the outside world.

I did set the default gateway as the firewall's local address.

2. It seems that you are not using a VPN tunnel to connect to the server. In that case have you mapped the appropriate FMS7 tcp/udp ports on the firewall to the server's IP address. You will need to do that otherwise the firewall will just drop all packets it does not know where to route. Remember the router is most probably set up to do NAT translation.

Check these two and hopefully that will resolve it.

Actually in the hardware firewall, I have the TCP packets accepting the ports that FM specifies in the adv server 7 docs, but I didnt know what UDP (in the firewall settings) was so I left those alone. Do I have to open the same port numbers on UDP that I did on TCP?

[HazMatt]

Actually in the hardware firewall, I have the TCP packets accepting the ports that FM specifies in the adv server 7 docs, but I didnt know what UDP (in the firewall settings) was so I left those alone. Do I have to open the same port numbers on UDP that I did on TCP?

According to DykstrL in this thread, you have to enable both TCP and UDP on both ports 2399 and 5003.