Cannot be opened by this version

[jca]

Hi! I made a FM6 runtime application. I never had any error like this one before... I really don't know what to do. Anyone has ever gone through this before? I joined a screenshot of the error msessage. Thank you!

Error message:

"This is FileMaker Pro Release 6.0. "Plant_guide_V2" was created by version ?.?? of FileMaker and cannot be opened by this version. Please contact the developper of this solution."

[Lee Smith]

It is unclear to me if you are trying to do this using Developer 7 , and I haven't tried to convert Runtime in v7 yet. So, if you are using Developer 7, skip the rest of this. I think the message is saying that it doesn't recognize your file extension as a .fp5 file

If not, my guess would be, that you are going to have to use Developer in v6 to revert the files to Non-Runtime, add the .fp5 extension. Then convert to v7 I think.

[jca]

thanks Lee. actually, this error happens to one of our customer that bought our software application. Its a runtime solution so there is no need to have FM installed on the machine.. the files have *.usr extension.