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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted (edited)

Anyone struck anything like this?

My customer installs a V6 runtime in various locations. I use Tarma installer to install the app and a desktop shortcut. Usually the systems are Win 2k or XP. Recently he installed it on a Win 98 system. It takes 3 or 4 attempts at starting the app from the shortcut before it finally sits up. Same thing happens if he tries to start directly from the .exe.

I suspect it is a Win 98 or actual PC problem but any help greatly appreciated.

Oh, and he did try re-booting beforehand and there are no other apps running.

Edited by Guest
Posted

FMP 6 is supported under Win98 IIRC, so it's probably not that.

If it's still running Win98 then it's probably due for a ScanDisk and Defrag at the very least!

Posted

Probably a very slow machine.

Have them put Task Manager up before they click the shortcut, see what the processor and memory do after that...

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