Ext. Accounts Some Users Work

[CCinHonolulu]

We set up a Windows 2003 server, and I installed the Filemaker Server 7 v3 then the Advanced Server 7 v3. I enabled the External accounts in the FM Server and added my global groups in Define Accounts and Privileges. The global groups follow a naming convention, one is named FMDTSBUSUBRW. It is not nested in our Active Directory, when I add myself to the group I am correctly authenticated. But when I add my user to the group, and logon as her, it fails with "Your access privileges do not allow you to perform the action." I am then prompted to enter login credentials, I enter her password and I get the same error. If I enter my credentials, it works! The domain controllers were synched for me this morning. I used another global group that was created a couple of years ago, that has my user in it and that worked! Any idea on what's going on? Thanks in advance for your help!

Edited February 17, 2006 by Guest

[Wim Decorte]

This is virtually impossible to throubleshoot remotely. Since it works for some accounts/groups but not for others, chances are something is set up incorrectly in the FMS groups. Check and double-check. Make sure there are no accounts & groups of the same names on the FMS box itself (which is where FMS always looks first).

Also update to 7.0v4 to get all the latest bug fixes.

[CCinHonolulu]

Thanks for the response! Well, I didn't upgrade to v4 yet. But I created global groups in an embedded OU, and assigned it access to a folder on a file and print server where the documentation for that application is filed and it worked!

Can anyone explain why? Thanks for your support!

Edited February 17, 2006 by Guest

[Wim Decorte]

hard to say why it works now, without seeing the actual deployment. But glad it works!