bmen Posted June 29, 2006 Posted June 29, 2006 Hello, I cannot get filemaker pro 7 to print in other than economy. The settings are all set to fine etc and saved . you print doc it comes out in ecomy --go look at properties and they are set to fine . What am i doing wrong here ? IF I copy the page to word and then print it is ok .
John Mark Osborne Posted June 29, 2006 Posted June 29, 2006 I'm not familiar with any issues like you describe but I would start by making sure you are on the current version of FileMaker 7. You can download free updates from: http://www.filemaker.com/support/downloads/index.html Also, you might try switching printer drivers or updating to the most current one to see if that helps.
bmen Posted June 29, 2006 Author Posted June 29, 2006 Hello, thanks for reply. I have tried replacing drivers but no difference what is very puzzleing is that same printer prits it out perfectly when copied to word regards jacky
John Mark Osborne Posted June 30, 2006 Posted June 30, 2006 It's good troubleshooting you did to try another application but certainly not surprising you got different results. You said you tried replacing the drivers. Does this mean you got a newer version? I want you to go to the web site for your printer and download the latest driver. Also, did you check that you have the latest version of FileMaker 7? Check the web site I gave you and let me know which version you have installed.
bmen Posted June 30, 2006 Author Posted June 30, 2006 Hello again the version im running is 7.01 and i have updated the from the site you gave me My printer is an HP deskjet 690 and over the weekend im going to try it on an epson to see if the result is the same regards jacky
John Mark Osborne Posted June 30, 2006 Posted June 30, 2006 Let us know what happens even if one of the suggestions works.
bmen Posted July 1, 2006 Author Posted July 1, 2006 Hello, The problen has been partially resolved. The fault must be in the printer software somewhere as when i connected an epson it worked ok. Thanks for your help I will now try to rectify the printer. jacky
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