Removing a corrupted account

[Philip Sommers]

I am seeing something in one of my solutions that I have never seen before (see attached graphic of Accounts & Privileges window). In the accounts/privileges setup, one of the accounts appears to have gotten corrupted during creation. No account name or privilege set is listed for the account. It was supposed to be an externally authenticated account, but the account type says "Filemaker" (the account type is the only bit of information listed for the account, and even that's wrong). Filemaker will not let me edit it, delete it, duplicate it, inactivate it or do anything else with it through the Accounts & Privileges window except move it up and down the authentication order. Additionally, Filemaker will not let me create another account with the same name as the intended account name. I tried creating a new external account with another name for all databases in the solution (and changing the authentication order to make the "broken" one last, but the solution still prompts the user for a password, despite being an externally authenticated account. How do I get rid of this account that is hosing the solution?

Edited April 13, 2007 by Guest
Added graphic

[Steven H. Blackwell]

Try saving a copy of this file as compressed (save a copy, not the file maintenance options) and see if you can edit the Account then.

Steven

[Philip Sommers]

Steven:

Thanks for your reply. I closed the file on the server and then tried what you suggested. When I tried to open the file I got a message to the effect that the file's security settings had been damaged or possibly tampered with, and to contact Filemaker. Once closed on the server, I was unable to get it to open again (on or off line). Fortunately, I had an older copy that was essentially the same as the original that I was able to press into service. The solution seems to be working OK now, but I would still like to know what happened to that other file. Weird ...