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Stephen Douglas

Duplicating records!

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Hi all, I have a basic question ut Im struggling to find an answer. I want to duplicate a record for data entry speed but I want to make sure certain fields are left blank i.e. I have a ticketing system linked to financial system, I want to duplicate an old ticket for a new similar job but dont want to duplicate its billed status - defined by an invoiced checkbox? in otherwords all the details are identical except this checkbox is defaulted to unticked.

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Stephen

If you script the duplication process you will be able to set any relevant fields in the duplicated record to your desired values.

Have a look at the 'set field' script step

HTH

Phil

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