Idle Clients timing out

[agtjazz]

How do I extend the amount of time before the client times out? Is this a server or a client setting?

I have an application database that is using IWP and hosted by FMSA 8. The application seems to be taking some users 90 or 120 minutes, including searching for paper or research etc.

Any recommendations?

Thanks in advance.

[Steven H. Blackwell]

The IWP settings on FileMaker Server 8 Advanced are set in the web configuration console. This is the same web based page that you set the other IWP preferences, the Passcode and ID, etc.

I believe 60 minutes may be the maximum amount.

Steven

[agtjazz]

I have been in the FMSA console but not the web console... where is that on a Mac?

Thanks bunches

[Steven H. Blackwell]

I have been in the FMSA console but not the web console... where is that on a Mac?

This is vry confusing. How are you running IWP from Server if you haven't been in the web console? That's where you set the preferences and other items for Web Publishing.

Try localhost://fmi/config

Steven

[agtjazz]

I will try that tomorrow... I usually just set the network sharing on and moved the database to the server into the FMSA/Data/Databases path and opened the database....

I installed the web console when I installed FMSA and did the passwords etc... but haven't been back to it since.

Thanks for the help

[agtjazz]

Ok.... is there a way to pop the password? It seems I am not typing in the correct one for the web console?

Thanks

[agtjazz]

What if I uncheck the Disconnect idles users in the privilege set?

Does that work?

[Steven H. Blackwell]

What if I uncheck the Disconnect idles users in the privilege set?

Don't think that has any impact on users connected with web browers. That timeout is set in the Web Console, as I said.

Steven

[agtjazz]

ok since I can't remember the password, can I just uninstall the web piece and reinstall it?

Or do I have to reinstall the entire FMSA?

Thanks again for all your help

[Steven H. Blackwell]

ok since I can't remember the password, can I just uninstall the web piece and reinstall it?

I believe you can do this.

Steven

[bryans]

I'm trying to solve the same problem, but unfortunately my setup is IIS/FMSA8. Even though I set the timeout for 46 minutes in FMP, the server times my web clients out at around 15 minutes. Any advice for IIS?

Thanks

[Steven H. Blackwell]

Same concept. The IWP idle time is set in the Web Console, not in the SAT Tool for FileMaker Server. Same both platforms.

Steven

[bryans]

Thank you. My problem was to not know that my server was serving dual mode, IIS and Tomcat. I pulled my hair out looking through the IIS stuff, forgetting about the Apache stuff. All better now - many thanks . . .