FMS V9.01 Advanced error help

[Kris M]

I am running v9 adv server on win 2003 std sp2 and i am having some recent (today) problems.

Sorry for length...

I was doing some data entry in a database hosted on my server. I got caught in a field level validation that would not let me gracefully exit so i terminate the FileMaker Pro.exe file on the client side via task manager. I started to receive automatic emails that server authentication was failing yet the databases were all still completely available from clients. I thought that closing close all the database files on the server and reopening them to force the consistency check would reveal any file problems. I remote desktop into server and I could not access the FMS Admin Console. I then stopped the server service from windows and restarted it. This gave me back access to the admin console. I stopped and started all the databases and they all passed consistency check. I still got the authentication failure messages. I stopped the server from within FMS and rebooted the server. Still getting authentication failure messages. I created recovered copies of all the files and served them up. Still authentication messages. I stopped server and uninstalled and reinstalled FMS. Only change is that now I am not able to sucessfully create a backup via server schedules because it says their are no open databases to backup yet all the files are available from client.

Needless to say that the manual termination of the file may only be coincidental.

I've got a FM support call in and wonder if any one out there can help.

TIA

Kris

[Kris M]

I fixed the backup issue. Made a mistake in the schedule settings so please ignore that part of the post.

TIA

Kris

[Steven H. Blackwell]

I think you over-reacted here. Understandable though. I doubt the files needed recovery. You shouldn't continue to use recovered files. Also, I doubt that the Server services needed to be reinstalled.

That said, I don't know what's causing the erroneous messages you're getting. The email notification feature is a bit flaky, and there have been a number of reports of its malfunctioning. Check the various logs to see what they might say. I'd shut the email notification off for now until you get a better handle on this.

Steven

[Kris M]

Ok thanks Mr Blackwell. Il discontinue using the recovered files. Can you point me to any documentation that describes the recovery process and says why not to use the files?

TIA

Kris