IT Person w/FMP Needed in Southern NH

Mission “Provide the best Customer experience”

Fundamental Principles:

• Honesty

• Respect for other’s property

• Respect for people

Basic Function: Manage and administer the Company’s technology equipment and related software by interfacing with users and suppliers, performing special project tasks to improve systems and processes in various segments of the company, and being totally responsible for data, network, internet, phones, wireless communication, and website. In addition, this Associate is responsible for procedural documentation, user support, and report customization for FileMaker Pro – based POS system.

Skills/Experience required:

• “Positive attitude”, listening skills, patience, motivation, and organizational skills

• Ability to prioritize and complete multiple tasks on schedule

• Customer orientation with “solutions” and “new ideas”

• MINIMUM 2 YEARS EXPERIENCE IN CORPORATE ENVIRONMENT FOR NETWORK ADMINISTRATION

• Good working knowledge of FileMaker Pro 9 (client & server) software a strong plus

• Experience includes proven track record to “get projects done”

• Pre employment screening process required (drug screen, reference check, and criminal background check)

Goals and objectives:

• Evaluate network and software for performance and relevance to needs

• Support approximately 50 users in 5 locations on an established network as a “one person department” with limited support from “key associates” in remote locations

• Must be available for “data/network/phone issues” which cause business interruption during store operating hours which are 7 days a week.

• Perform adds/changes/deletes for users of pc’s, email, point of sale software, and IP based phone system

• Become the “go-to expert” on all technology systems: PC’s, printers, servers, network equipment, IP phones, firewalls, and security cameras

• Participate as a member of the Company Management Team in regular staff meetings

• Maintain a documented list of outstanding items in progress

• Purchase, configure, and maintain IT equipment

• Establish system documentation, mission critical backup plan, and contacts list with procedures

• Develop and maintain internal use “website” for company information

• Maintain Company website for marketing and customers

• Ability to write specifications for software enhancements to our point of sale system

• Documentation of our “company processes”, identifying weak elements, and offering detailed cost effective solutions

• Perform whatever tasks are required to meet company objectives

Please Contact Mike Baron: [email protected] or 603-520-0469