icons not appearing

[drc]

I created a runtime solution that uses custom images as buttons, this works fine on my machine but when a user opens the runtime product all they see are white squares where the button should be.

Any ideas as to what the issue/solution might be?

TIA

[Inky Phil]

Have you pasted the icons directly into the layouts or are the containers just links to an external file where the graphics are stored.

If you have used the second option then I have experienced difficulties with runtimes 'seeing' anything that is stored in sub folders. Anything I want my runtimes to address have to be stored in the same folder as the runtime itself

HTH

Phil

[drc]

It seems that this may be a wider problem, I found this looking around the web. (http://filemakertoday.com/com/showthread.php?t=12576)

"I have only seen it happen with placed PNG images that are the frontmost of any pasted graphic in the layout order and contain (or don't depending on your point of view) transparent content. The symptom is that the PNG image, which may be a graphic of a button or such like, loses all colour and displays completely white but keeps any transparent area intact.

That this bug is consistent from platform to platform is reproducible and occurs regardless of whether the layout was authored in FMP 7, 8 or 8.5 on any platform other than Intel Mac.

One fix appears to be simply to re-place the image using FMP running on an Intel Mac. The file subsequently behaves as it should on all platform types. However this is tedious if you have many layouts & files involved."