Cant Merge Contacts to e-mail

I am setting up an e-mail campaign using the Business Productivity Solution that I downloaded. I have my contact list imported into Filemaker, and followed the instructions to a T for setting up the Campaign. However, when I go to the tab to add recipients, It toggles to my contact list with the red arrows - when I click the red arrow next to the name I want to add to the e-mail list, it toggles back to the Recipients on the Email window, but doesnt add the contact name to the list.... I have tried everything, any help would be greatly appreciated. If I go to Add Contact and then click +New which I add a new contact top my list, I can pick it and it adds to the list, but none of the imported contacts will move over...