How to share FM from a different Server

[egmax5]

Hi,

I hope you can help us on our issue.

We developed a FM database which needs to be shared by our users.

One japan user, who is our vendor, needs to access this FM file but cannot access it. This user can access our server by getting other files. But when it comes to accessing this FM file, they cannot access it. Other countries within the network can access but this vendor outside our network cannot access.

Did we miss something here? Ther user who wants to access is using FMpro 9 but our version is only FP7.

Our FM Server 8

FMPro -FP7

User accessing has FMPro 9

Thanks,

egmax5

[Steven H. Blackwell]

For this external[/] user, be sure that your firewall has Port 5003 open and that packets are forwarded to the FileMaker Server machine.

Steven

[IdealData]

Sounds like you need to allow port forwarding on your router for port 5003.

Port 5003 is the TCP/UDP port that FM uses.

FM9 users will only get the functionality provided by the version of the FM Server