SC Files Not Showing Up Outside of LAN

[Tzilla]

SC files are not showing up outside of the LAN. Admittedly, all I have tried so far to access them with is Safari 3.1.2. They are a part of a website that we are hosting and on our LAN, the files show up consistently and quickly.

All other parts of the FM database show up perfectly over the web.

I have tried forwarding several ports on our Netgear Router Switch- 8020, 8080, 16008-16018, but none seem to have worked. Ports 80 and 16080 were already forwarded.

We have been working with a FileMaker Developer (in creating the site and setting up SC), but this issue may fall outside these realms.

Any help or experience with this issue would be appreciated.

[Jesse Barnum]

How are you running SuperContainer (standalone double-clickable app or installed with Tomcat in the FileMaker Web Publishing Engine?)

Which version of SuperContainer are you using? Version 1 runs on either port 8020 or 8080 by default. Version 2 runs on 8020 if in standalone, or port 80 if you use the installer that comes with it.

[Tzilla]

Hi Jesse,

First, thanks for your help/ideas.

1) It appears that we are running the installed-with-TomCat version.

2) Version 1.

Since, the website is showing up perfectly inside our building, might there be a setting in Leopard Server that needs to be flipped or re-routed to allow these files to show up?

Thanks again.

[Jesse Barnum]

Yes, version 1 runs on port 8080 (not 80, which is the standard HTTP port), so you might have a firewall or router issue somewhere which is allowing traffic on port 80 but not 8080.