dialing a 9, to get through PBX switch

[RodM]

Hello, this is a message reply from my tech re: problems we are having with this version of our Filemaker app trying to get a 9, to function using MS dialer...

[color:red]See Dialer code attach

My client has a PBX we need to access, to get an outside line that is not appearing to happen?

Maybe someone here can help.. or been there..

Thanks Rod

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Dialing the 9… I am reading all this… and it still looks to me,

Sorry if I am wrong,,, the dialer code appears to be filtering the phone#?

SEE CODE at end of doc

Isn’t this canocial order? +1 (222) 444-1234

http://support.microsoft.com/kb/247192

_____above I understand is canocial____________

From Rod’s tech responding….

the mask is ( xxx ) xxx - xxxx for display purposes,,,

I read the PDF MS dialing rules desktop too//

LOOK AT Canocial rule above say

+1 (123) 456-7890

It seems the dialer code below .. is filtering + () - characters below…

Thus you are not in canconical format …

I may be wrong but … It seems like we are dialing 112345678990

2008-09-22: No. The filtering is working correctly. I check at my PC. See the image below as I have mark code actually working. I try dialing a number and it shows me dialing the number as (444) 111-2222

[RodM]

Well,, let me share what I am finding... reply..

Apparently not many under stand the dial phone module...

What I can figure... is it send out to this tapi ms dialer.exe.. and the dialer accept the phone# data as is.. 444-5555 or (444)5555 or 1 444 333-5555 etc just about any format..

Some character it doesn't like... a comma, i need a delay, getting access to a PBX between, dialing a 9, the 9 gets me an outside line, and the required comma delays 1-2 seconds

Looking further I learned of this Canonical format is.. the character + triggers the special dialing rules, ie. 9, for an outside line or credit card dialing etc.. SO if your phone # is just like mine was Numbers only... your code will never trigger dialing rules..

The send character is the numeric 1 for the country (USA)

+1 (541) 444-1212

I am including a image that shows the dialer

information//////notice if I send the '+' the ms dialer the correct format,

I get the 2nd finalized dialing string to the modem! 9, and the phone# string