Print Quality Options

[Wickerman]

I have a few different FMP databases I use to print out records including images in container fields. The printed image quality from one of my files is clearly inferior to another, and in exploring the Print dialogue box I find that when I look to "Quality & Media" options, the "High" Print Quality radio button is greyed out -- all that's anabled is "Standard" and "Custom". This is not the case in my other file that prints out nicely, and for which the "High" quality button is selected.

What's up with that? The two files are very similar in any way I can think of that would matter! Cananyone suggest how I can enable the 'HIGH' Quality option on this file?

Thanks

Albert