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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I have had an annoying problem for several months where the Admin Console stops working after a period of time. A restart always fixes this, but as the server is in constant use, I have to remember to do this out of hours and it's a pain. I have talked to FM Support but they told me there is no fix for this (admittedly this was some time ago though) The server is running OS X v10.4.11 and I think I am running the latest FMS Advanced version 9, can't check as the Admin Console will not launch. I also think I am running Java version J2SE 5.0.

I have attached the console error log taken after attempting to launch the Admin Console.

I have searched this forum, but have not found anyone with quite the same issue.

Can anyone offer any suggestions?

Thanks

FMS_Admin_Console_launch_error.zip

Posted

Well, first, if you're leaving the Console utself open for extended periods of time, that is a known issue. So, I would stop doing that.

Second, you may want to clear up Java caches all the away around. Take a look at the decription of how to do that (as it relates to Server 10) in thefmkb.com/7121 Tech Info article.

Steven

  • 1 month later...
Posted

Stephen,

I followed your advice, and have not kept the admin console open for several weeks. I also cleared the Java caches. Unfortunately, this issue persists. Does anyone have any other suggestions I might try?

Thanks

This topic is 5638 days old. Please don't post here. Open a new topic instead.

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